Respecting each others' time
When you book an appointment with me, that time is set aside for you - and ONLY you.
Please understand that massage therapists only get paid when they deliver a service... therefore missed appointments are costly for me and prevent me from catering to other clients who are looking for cancellations.
That said, my policy is simple. If you do not show up for your scheduled appointment, and you have not notified me at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked.
In the event that you unable to keep your scheduled appointment with me, please contact me by phone at least 24 hours prior to your appointment. If you do not reach me, please leave a message on my voicemail system or by email. If I do not hear from you within this timeframe, and you do not keep your appointment, the above policy will be applied unless there are extenuating circumstances.